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Opinion: For blind riders, accessibility begins before a vehicle arrives

We were headed to City Hall to speak about autonomous vehicle service on behalf of the San Diego Chapter of the National Federation of the Blind of California. After ordering a rideshare from downtown, a driver was quickly assigned.

Because pickups near the ballpark can be hectic, we sent him a note saying which side of the street we were on, and that we were two blind passengers with a guide dog. Within seconds, he canceled.


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